IRT Customer Promise

Connected

We create a sense of belonging to help our customers feel connected.

Easy

Our processes are simple and easy to understand.

Kind

We act with compassion and understanding.

Trusted

We are industry experts and can be relied upon.

Personal

We understand individual needs and embrace diversity.

Leave your feedback

We encourage our residents, customers, family members and other stakeholders  to provide us with feedback about the services we provide, whether this be in the form of a complaint, a compliment, or a general comment.