7 December 2022
Dear family member/resident representative,
I’m writing to provide you with an update as we manage the risk of COVID-19 in Jervis House at your loved one’s aged care centre.
We have received the results of the PCR tests conducted yesterday and pleasingly all were negative.
We continue to care for three residents with COVID-19 in Jervis House and, despite experiencing some mild symptoms earlier this week, all residents are now asymptomatic and are regarded as stable.
We continue to encourage all residents in Jervis House to remain in their rooms where they are being supported with their care needs, served their meals and supplied with activity packs to suit a range of interests.
To ensure early detection of any other cases, all residents in Jervis House who have not already tested positive to COVID-19 will be tested again tomorrow as part of our ongoing testing regime. These tests will be done using the PCR method and results can take up to 24 hours to return to us.
I will provide you with another update when we receive the results of these tests. As previously mentioned, if your loved one returns a positive result, staff will let you know by phone and a member of staff will continue to provide you with a daily update regarding their progress.
Jervis House
While the risk of COVID-19 remains in Jervis House, you are encouraged to postpone your plans to visit. However if you do wish to continue with your plans, please assist the care centre by complying with the following:
All other areas of the Care Centre
There is no change to the visiting arrangements for all other areas of the Care Centre. For more details on how to plan a safe visit to your loved one please visit our website here.
As always please do not visit your loved one if you are experiencing any symptoms or are feeling unwell, even if the symptoms are mild. Even if you have a negative COVID-19 test result you may still have another type of infection which is highly contagious.
Please pass this message on to others as you consider appropriate and if you have any questions please contact your Care Manager.
Thank you for your support.
Yours sincerely
Nia Briguglio
EGM – Aged Care Centres