28 November 2022
Dear family member/resident representative,
I am writing to provide you with an update about your loved one’s aged care centre.
I am writing to let you know that three residents at your loved one’s aged care centre have tested positive to COVID-19.
The residents, who live in Scott Cottage and Jamison Cottage, were tested via the Rapid Antigen Testing method over the weekend and this morning after they began experiencing mild symptoms. The COVID-positive residents are stable and isolating in their rooms and we are monitoring them closely in consultation with their GPs.
To ensure early detection of any other cases, all residents in the care centre will be tested via the PCR method today where samples are sent off-site for laboratory analysis. Results for these tests can take up to 24 hours.
I will provide you with another update when we receive the results of these tests. If your loved one returns a positive result, staff will let you know by phone and will keep you updated on their progress.
If you have plans to visit your loved one in the coming days, you are encouraged to postpone any plans to visit at this time. However if you do continue with your plans to visit, please assist the care centre by complying with the following:
Please do not visit your loved one if you are experiencing any symptoms or are feeling unwell, even if the symptoms are mild. Even if you have a negative COVID-19 result you may still have influenza or another virus which is highly contagious.
If you have any questions, please contact your Care Manager.
Thank you for your ongoing support.
Yours sincerely
Nia Briguglio
EGM – Aged Care Centres