Duration of course

Flexible duration: 8-12 months

Delivery method

Blended: a combination of facilitated sessions, self-directed study and workplace-based learning. 

Entry requirements

None

Work placement

None

Nationally recognised

Funding may be available

Course FAQs
Traineeship guide

About the course

This qualification is considered the baseline standard for people starting in a hospitality role in aged care. This course prepares you to work in food services and associated roles in the sector and support the well-being of and care for older Australians.

Learn new skills

Throughout the qualification you will learn to:

  • Follow basic food safety practices
  • Prepare sandwiches
  • Perform cleaning tasks
  • Facilitate the empowerment of older people
  • Work with diverse people
  • Follow safe work practices.

Achieve your goals

On the completion of this course, you will gain:

  • A nationally recognised qualification
  • A first aid certificate.

Career outcomes

Completing this course will provide you with a nationally recognised qualification and the chance to start or further your career in roles such as a:

  • Hospitality worker

Subsidised Prices

First qualification
$830.00

Second Qualification
$990.00

Concession
$160.00

Traineeship
$0

Non-subsidised prices

Full-fee
$4,250.00

Funding may be available

We offer various state and territory subsidised training programs to assist you with course fees.

Apply for funding

Course structure

Core Units  
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTINF001 Comply with infection prevention and control policies and procedures
HLTWHS001 Participate in workplace health and safety
Elective Units* *Subject to change
HLTFSE001 Follow basic food safety practices
HLTFSE002 Provide ward or unit based food preparation and distribution services
HLTFSE003 Perform kitchenware washing
HLTHSS003 Perform general cleaning tasks in a clinical environment
SITXFSA101 Use hygienic practices for food safety
HLTAID011 Provide first aid
SITHCCC103 Prepare and present sandwiches (Pre-requisite: SITXFSA101)
CHCCCS010 Maintain a high standard of service

Assessments

You will be assessed a number of ways. These methods may include:

  • Written questions
  • Role-plays
  • Observation in the classroom in a simulated environment
  • Observation in the workplace

Recognition of prior learning

All students have the opportunity to apply for recognition of prior learning.  Please see the IRT Academy Student Handbook located on our resources page for more information on how to apply.

Want to know more?

Have more questions about IRT Academy or need help to know whether a HLT23215 Certificate II in Health Support Services is right for you?

We’ve compiled a few of our most frequently asked questions to help you understand everything you need to know.

Frequently asked questions

Frequently asked questions

For those studying in a classroom/virtual classroom environment :

  • 6-8 hours of home study plus classroom hours
  • pre-reading is essential before attending classes

Like choosing any area of study, the choice is a personal one for you to make. Aged care is a rapidly expanding industry where demand for workers will increase as the Australian population increases. A multitude of knowledge and skills are required by a hospitality worker to provide excellent service across cleaning, food preparation and food service to rooms and dining rooms. 

One day per fortnight over an 8-month period with a mixture of virtual and face-to-face classes held at IRT Academy in Wollongong and practical assessments in the workplace.

No formal work placement hours are required, but there are workplace assessments. These are on-the-job observations completed by an accredited IRT Academy trainer and they generally take place at the person’s place of work.

You will be assessed in a number of ways. These methods may include:

  • Virtual and face-to-face classroom sessions
  • Group discussions
  • Practical activities and projects
  • Short answers / multiple choice / matching questions
  • Practical observations in a classroom
  • Other self-directed activities
  • Role-plays

Find out everything you need to know, including information about course fees and refunds.

Find out more.

 

Making a difference in someone’s day is just the beginning

★★★★★ 5/5

“I’ve always wanted to make a difference in someone’s day, and I now achieve this daily. The satisfaction you get knowing you help the most vulnerable – that’s priceless”

Debrah
Certificate III in Individual Support (Ageing)

★★★★★ 5/5

“I love being able to do something for them, have a conversation, bring a smile to their face and a little bit of joy to their day – they have such good stories to
tell”

Ian
Certificate IV in Ageing Support

★★★★★ 5/5

“I like spending time with the residents, getting a smile on their faces and knowing they’re happy with what i’ve done for them. That’s the most rewarding for me”

Vanessa
Certificate IV in Ageing Support

Discover the IRT Academy difference

Whether it’s starting a new career, upskilling your current job or educating your team, IRT Academy can help.

Strong experience

We have been a registered training organisation delivering accredited and non-accredited aged care courses for over 25 years.

Guaranteed work placement

We offer guaranteed and arranged work placement in of our IRT Aged Care Centres in order for you to complete your required hours of placement. 

Industry experts

Our expert educators have extensive experience working in the industry and training aged and home care staff.

Career pathways

Streamline your learning to employment opportunities by learning with a provider who is also an employer.

Register your interest in a
HLT23221 Certificate II in Health Support Services

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IRT Academy RTO Code 90456